Hp Laptop Hinge Broken Warranty
Now my bottom case screw holes are broken.
Hp laptop hinge broken warranty. Yet as per hp support service partner jabil center andheri area mumbai city says that this is considered as damage by customer and it cannot be covered under warranty. We purchased a hp pavillion dv7t 4100 cto notebook on december 8 2010. Hp elitebook 8770w i7 3630qm 32gb hp zbook 17 g2 i5 4310m 16gb. The hinge issue on the hp evny is well known to hp and yet they refuse to do much if anything about it.
Dell inspiron 15 7579 2 in 1 hinge problem and warranty denied jump to solution. I bought my hp envy little under a year ago. External chassis panel hinge and bezel damage not covered by the hp standard limited warranty includes damage caused by dropping and damage caused by stretching or forcing components beyond their limits. The factory warranty is in effect until 12 15 2012.
Check your hp warranty status and support options available for your hp printers laptops desktops and other products. If you re in warranty they will typically fix it free no questions asked. Hp s current position on customers who failed to contact them by the recall deadline has not changed meaning you may find it very difficult to seek adequate compensation for your broken laptop. You need to replace the hinges and any plastic components that have broken.
Best hp laptop service center in kolkata a broken or faulty laptop hinge is one of the most common problems every owner has to deal with sooner or later. The model number is 15m cn0012dx. Of the numbers you give the middle one is likely closest. Tracking a faulty hinge is quite easy.
The left hinge has broken and we cannot close the lid. Sending it to hp would be the way to maximize your outlay. That can be the base enclosure top cover rear screen housing whatever is broken on examination. View solution in original post.
Such a high value pc and hinges gets broken just within 6 months. Decided not to fix it this time. Hp wants to charge me for the repair even though the device is still under warranty until april or march. Attorneys however believe a lawsuit can be filed seeking compensation for all hp laptop customers who experienced cracked or broken hinges but did not take part in the recall.
Just recently the left hinge seized up and pulled apart the screen by simply opening the device. We attempted to fix the hinge ourself but to no avail. This photo is of an hp laptop.